Your privacy is important to LWPT and we want to let you know how we use your personal information and that we are being responsible about looking after your data.
References to “we”, “us” or “our” in this Privacy Policy are references to LWPT, a company limited by guarantee registered in England and Wales, registered company number: 5247784; and a charity registered in England and Wales, registered charity number: 1107967.
You can change how we contact you at any time, simply by contacting lwptoffice@lwpt.org.uk , by calling us on 01923 231811 or writing to us at:
Unit 14, Orbital 25 Business Park
Dwight Road
Watford
WD18 9DA
What data we collect and how we use it
The type of data we collect and use depends on why you have provided it. We will only collect and use your personal data:
• when you have given consent
• when it is necessary to fulfil legal obligations (such as claiming Gift Aid)
• when it is necessary for our legitimate interests, in other words we need it to run
our daily operations and it is legal.
Supporters
If you support us, for example by donating, joining our mailing list, signing up to Gift Aid or signing up to Membership, we will ask for: your name, contact details, your consent to be contacted and by what means. If appropriate, we may also ask for your date of birth, financial details, Gift Aid eligibility, reasons for supporting us and denominational information.
We collect this data so we can keep you up to date with information about our activities and to fulfil your requests, to let you know about any appeals we are running, and to fulfil our legal responsibilities for financial and Gift Aid reporting.
We will keep your data only for as long as necessary. If you have kindly donated to us, we are required to keep this data for seven years. If you have not donated to us, we will only keep your data for three years.
Legacy gifts
Some of our supporters may choose to let us know that they plan to leave a legacy in their Will towards the work of LWPT. We will collect your contact details and use this data to keep in touch and send other information about LWPT. If you change your mind, then we will only keep this data for three years.
If you tell us that you do intend to leave us a legacy we will keep your data on file long-term, as hopefully it will be many years before your legacy is realised.
To administer legacies, solicitors, executors and our probate agents Smee and Ford will provide us with details of the deceased, the corresponding executors, solicitors and where necessary other beneficiaries. This data will be kept by us on file indefinitely.
Grantees
LWPT awards vocational and hardship grants and in order to administer these grants we will need to collect personal data and consent to use this data. Some of the people we give vocational grants to kindly tell us their story about how the grant has helped them. We will keep this information for three years after you give it to us and will always contact you each time we wish to use it.
Photography
Our supporters, grantees and volunteers occasionally send us photos of themselves to help bring our activity to life. We keep these images stored in a secure location and will only use them with the subject’s permission.
We keep these images for three years after we have been given them, unless you ask otherwise.
Complaints
Should you wish to register a complaint regarding our charity or work we will collect your name, contact details and details about the complaint to enable us to respond, monitor and improve our organisation.
This data will be shared with any third parties who are involved in resolving the complaint, for example, organisations that we have partnered with. We will hold this data for six years.
Website
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
When someone visits lwpt.org.uk or preachweb.org, we use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information, such as the number of visitors to pages on our websites. Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on our LWPT and Preach magazine websites.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information on how Google Analytics uses your data click here.
E-newsletters and news bulletins
We use a third-party provider, Vertical Response, to deliver all of our e-newsletters and bulletins. We are able to collect statistics about email opening and clicks through this provider to help us monitor and improve our digital mailings. For more information, please see Vertical Response’s privacy policy.
Sharing your data
Unless we are required to share your data for legal or regulatory reasons, to help with a complaint, or to administer a Gift in Will, we will never share your data with other organisations.
We do use third-party organisations to help us collect donations such as CAF. Where we use external companies to collect or process data on our behalf, we carry out comprehensive checks on these companies, and put in place contracts to control how they manage the data they may collect or have access to.
Keeping your data safe and up to date
We ensure that the most appropriate technical controls are in place to keep your data safely. Access to your data is regularly reviewed and only accessible to the relevant trained personnel.
Where we use external companies to process data on our behalf, we carry out comprehensive checks, and put in place agreements to control how they manage the data they have access to.
Your data will be hosted on servers located in the UK, which will not be transferred out of the European Union, or in the case of Vertical Response, the data will be stored in the US.
Your rights
We will only collect the data that we need to carry out the purposes you have contacted us for or given us permission to use it for.
At any time that you wish, you can:
1. withdraw your consent;
2. restrict the processing of your personal information;
3. ask for a copy of your personal data;
4. correct your personal information; and/or
5. have your personal information removed from our systems and files (subject to our
legal obligations).
To make changes to how we contact you, please contact us at: lwptoffice@lwpt.org.uk
Changes to the policy
We may make changes to this Privacy Policy from time to time. If we make any changes in the way we use your personal information, we will make this clear on the LWPT website or by contacting you directly.